Apple Launches its Own Check-in Service

Don't worry - Apple isn't trying to launch the next Foursquare - but the company has developed its own check-in service which integrates with Apple's in-house applications. The new service went live this week.

The lineup of Apple-owned applications that make up the service includes "Concierge," a push-enabled app used by employees to receive notifications of customers with appointments entering the store and an app called "Scout" used by managers to establish precise physical locations within the store as part of the setup process.

 

For Apple customers, the support for these services will arrive in the Apple Store application, already available for Apple mobile devices.

How Customer Check-ins Will Work

This news comes from Macstories.net, an Apple news and reviews site with the launch exclusive. According to their article, the service went live Monday in Apple's retail stores.

In addition to receiving check-in notices from customers, employees can also use the "Concierge" app to check on the lineup of customers waiting to be seen, based on appointment times and what time they checked in. The queue where this activity is managed is called - you'll never guess - yes, the "iQueue."

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